At this uncertain time, Abena UK want to let you know that we are doing everything we possibly can to help our customers in ensuring that orders can be met.
We are still open to take orders via telephone and orders can also be placed online through our website. At this moment, we are still aiming for next day delivery, if orders are made before 1.00 pm; the delivery cut off time may change at any time and we will try to ensure that notice is provided on our website of such changes. Please note, as you would expect, we are receiving a high number of orders and our staff are working hard to get your deliveries out, but sometimes delivery may be delayed slightly.
As the products sold by Abena are also manufactured by our company, at the present time, there is plenty of stock in our warehouses to meet demand. However, this may change and, therefore, please consider other customers when placing large orders.
Please note that we are not providing samples at this time.
Deliveries by DPD
Our deliveries by DPD are continuing to run as normal. DPD now have a contact free delivery process to include photo capture proof of delivery. You will not be asked to sign handheld units and their drivers will take a photo of the parcel at the point of delivery. This will form the proof of delivery system for deliveries until further notice.
For the latest information from DPD please visit their update page: https://www.dpd.co.uk/content/products_services/covid-19-updates.jsp
On a final note, we at Abena would ask you to stay safe by following the Government guidelines to be found at https://www.gov.uk/coronavirus and to be kind and considerate to those around you.
Thank you from all at Abena UK.